We operate by appointment so that we can give each pet and client the time and care they deserve. Emergencies will always be accommodated and may cause a delay in service for you and your pet. We will try to call you if this situation has occurred and give you the option of rescheduling your appointment or if you are already here, we’ll give you the option to reschedule at that time. We understand your time is valuable, and hope that you will understand if your pet is in the same situation, we would give your pet priority service as well!
Drop Off Appointments
We understand that you are busy and may not be able to schedule a routine appointment with your pet. You may drop off your pet for us to evaluate and leave us a phone number to get in touch and make treatment decisions.
We request that animals be placed on a leash or in a pet carriers BEFORE entering the hospital. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This can make them behave differently here rather than home. Also, not every animal that comes into our office has good manners so your pet is safer when you can keep them away from less friendly animals they may encounter.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, CareCredit, cash and personal checks.
State law dictates that all dogs and cats must be up to date on their rabies vaccines. This is to protect all people they may encounter. Even if we’ve never seen your pet and are only doing a nail trim, they must have proof of rabies vaccination for us to handle your pet.